By Terry DeMio
Austin Cicchinelli suffered from depression and addiction and swung from hopeful to despairing in a relentless cycle, his mother says. Amanda Cicchinelli tried desperately to get her son help every time he reached out. “It was a never-ending cycle of walls and barriers,” she said two years ago – just months after Austin died from a heroin and fentanyl overdose. He was 21. The struggle to get help quickly is familiar to families of people with addiction. And it can be frustrating, too, to those who head agencies that help vulnerable people like Austin. Now, some of them plan to do something about it.